Privacy policy
Privacy Policy
FitBrit.shop Last updated: July 2026
This Privacy Policy describes how FitBrit.shop ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from fitbrit.shop (the "Site").
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment provider)
We refer to this information as "Order Information."
2. How We Use Your Information
We use the Order Information we collect to:
- Fulfil orders (including processing payment, arranging shipping, and providing invoices/order confirmations)
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services, where this is in line with your preferences
We use the information we collect automatically ("Device Information") to help us screen for potential risk and fraud, and more generally to improve and optimise our Site.
3. Sharing Your Information
We share your Order Information with third parties to help us provide our services, including:
- Shopify – our e-commerce platform, which powers our online store
- Payment processors – to securely process your payments
- Shipping/courier partners – to deliver your order
- Analytics providers (e.g. Google Analytics) – to help us understand how customers use the Site
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.
4. Cookies
We use cookies and similar tracking technologies to operate and improve the Site, remember your preferences, and understand how visitors use our Site. You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights (UK GDPR)
If you are a UK or EU resident, you have the right to:
- Access the personal information we hold about you
- Ask that your personal information be corrected, updated, or deleted
- Object to or restrict our processing of your personal information
- Data portability, where applicable
- Withdraw consent at any time, where processing is based on consent
To exercise these rights, please contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
7. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure.
8. Children's Privacy
The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
- Email: support@fitbrit.shop
- Phone: +44 191 210 6990
- Address: Fossway, Walkergate, Newcastle upon Tyne, Newcastle, NE6 2XP, United Kingdom.